Due to public health and safety regulations, we do not accept returns of the following products:
These products are non-returnable once dispatched and delivered.
You may request to cancel your order at any time before payment is completed.
How to Cancel Your Order
Once processed, you will receive a cancellation confirmation email.
If you receive a product that differs from what you ordered, contact our support team within 7 days of delivery. Upon verification, we will arrange a free replacement shipment.
Required Proof
You must provide a clear, uninterrupted unboxing video recorded from the moment you receive the sealed package until it is fully opened. This helps us verify the contents and investigate promptly.
Claims submitted without a valid unboxing video may not qualify for a free replacement.
In the rare event your shipment is held, delayed, or seized by customs authorities, our team will assist by arranging a one-time free reshipment, subject to verification and our shipping policies.
In situations beyond our control — including natural disasters, political unrest, government restrictions, pandemics, or lockdowns — we may be required to cancel orders if delivery becomes impossible or significantly delayed. Applicable cancellation charges may apply in accordance with our policy.
If you have any questions regarding our Return & Cancellation Policy, please contact our support team — we will be happy to assist you.
Medical Disclaimer: The information shown on this website is for educational purposes only. Always consult your doctor or a qualified healthcare professional before taking any medication. Never start, stop, or change any treatment without professional medical advice.